Effective Date: August 8, 2026
This Shipping Policy applies to physical products purchased from Pawfully Loved by iGB.
Digital products such as eBooks, guides, printables, and other downloadable resources are delivered electronically and do not require shipping.
Made-to-Order Products
Many Pawfully Loved physical products are created specifically after an order is placed.
Products may be manufactured and fulfilled by third-party print-on-demand partners.
This may include:
- Apparel
- Hats
- Pet bandanas
- Pet bowls
- Blankets
- Tote bags
- Wall art
- Personalized pet products
- Custom pet gifts
- Other merchandise
Because these products are made on demand, please allow time for both production and shipping.
Processing and Production Times
Production times vary depending on the product and fulfillment provider.
Most orders require processing before they are shipped.
Estimated production or delivery times shown on a product page are estimates and are not guaranteed.
Personalized products or custom artwork may require additional processing time.
Shipping Times
Shipping times vary based on:
- Destination
- Product
- Fulfillment location
- Shipping method
- Carrier
- Holidays
- Weather
- Customs
- Other circumstances outside our control
Any estimated delivery date is an estimate rather than a guarantee.
Multiple Packages
Products within the same order may occasionally be produced by different fulfillment facilities.
As a result, your order may arrive in more than one package or on different days.
You will not necessarily be charged additional shipping solely because an order is divided into multiple packages unless otherwise disclosed during checkout.
Shipping Costs
Shipping charges, when applicable, will be displayed before your purchase is completed.
Shipping costs may vary according to:
- Product type
- Quantity
- Destination
- Package size
- Fulfillment provider
- Selected shipping method
Tracking
When tracking is available, tracking information may be provided after your order ships.
Please allow time for tracking information to become active after receiving a shipment notification.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review:
- Street address
- Apartment or unit number
- City
- State
- Postal code
- Country
If you notice an error, contact us as soon as possible at:
We cannot guarantee that an address can be changed once an order has entered production or shipped.
Orders requiring replacement or reshipment because of an incorrect address supplied by the customer may require additional payment.
Returned Packages
Packages may be returned to the sender because of:
- An incorrect address
- An incomplete address
- Failed delivery attempts
- Refusal of delivery
- Failure to collect the package
- Other carrier-related reasons
If a package is returned, contact us so we can review the available options.
Additional shipping fees may apply when reshipping an order due to an address or delivery issue outside our control.
Lost Packages
If your tracking information does not update for an extended period or you believe your package has been lost, contact:
Please include your order number.
We may work with the carrier or fulfillment provider to investigate.
Carrier investigations and replacement eligibility may be subject to their respective policies and deadlines.
Orders Marked Delivered
If tracking shows that a package was delivered but you cannot locate it:
- Check around the delivery location.
- Check with household members.
- Check with neighbors where appropriate.
- Contact the shipping carrier.
- Allow a short period in case the carrier marked the package delivered shortly before actual delivery.
If the package still cannot be located, contact us.
Pawfully Loved by iGB is not responsible for theft or loss after confirmed carrier delivery except where required by applicable law.
Damaged or Incorrect Orders
If your item arrives damaged, defective, misprinted, or incorrect because of a production error, contact us within 14 days of delivery at:
Include:
- Your order number
- A description of the problem
- Clear photographs of the item
- Photographs of the packaging when relevant
Please review our Refund & Return Policy for additional information.
International Shipping
International shipping availability may vary by product and fulfillment provider.
International customers may be responsible for:
- Customs duties
- Import taxes
- VAT
- Brokerage fees
- Other charges imposed by the destination country
Unless otherwise stated during checkout, these charges are the responsibility of the recipient.
Customs processing may also delay delivery.
Shipping Restrictions
Certain products may not be available for shipment to every location.
If we are unable to fulfill an order to your destination, we may cancel the affected product and issue an appropriate refund.
Holiday and Peak-Season Delays
Production and delivery may take longer during periods of increased demand, including major holidays.
If purchasing a gift for a particular date, we recommend ordering early.
Delivery by a specific holiday or event is not guaranteed unless explicitly stated.
Digital Products
Digital products are not shipped.
After purchasing a digital item, access or download instructions are generally provided electronically.
If you have difficulty accessing a digital purchase, contact:
Changes to This Policy
We may update this Shipping Policy as our products, fulfillment providers, or shipping options change.
The current version will be posted on this page.
Contact Us
For shipping questions:
Pawfully Loved by iGB
Website: pets.iglamorbar.com
Email: info@iglamorbar.com